Everon Announces Grand Opening of Innovation and Operations Center in Dallas Area

Apr 2, 2024

min read

Boca Raton, Fla. (April 2, 2024) – Everon, also known as ADT Commercial LLC (“ADT Commercial LLC” or the “Company”), a leading security integrator and premier provider of commercial security, fire and life safety solutions in the U.S., announced today the opening of the Everon Innovation and Operations center – known as the iO – in the Dallas, TX area. The iO is designed to be a hub of learning, innovation, and industry-leading collaboration and is home to the company’s dedicated monitoring and customer operations center, groundbreaking Innovation Lab, and Solutions Showcase demo area. 

A testament to the Everon brand and mission, the spaces contained within the iO demonstrate over a decade of commitment to commercial security, fire, life safety and service excellence. The Solutions Showcase on site features 15+ manufacturer partner technologies on display to exhibit the comprehensiveness of Everon’s solutions portfolio. Here, customers and prospects can engage with live, in-depth demos of Everon’s core product offerings, highlighting a renewed commitment to solutions that meet customers’ unique challenges. Featuring solutions that range from access control, video solutions, and analytics, to fire and sprinkler technologies, emergency communication systems, weapons detection, and more, the Solutions Showcase provides end users with a truly hands-on experience to help them visualize these solutions in their own facilities and assess the value they can provide to their organization.

“The whole purpose of the iO has been to offer a space for customers and industry professionals to directly interact with our vision as a leading commercial integrator,” said Dan Bresingham, Chief Executive Officer. “The Solutions Showcase takes that vision to the next level. Customers can see exactly how these solutions are designed to work for them, and know that Everon is here to make sure they have access to the best technologies and service in the industry.”

To echo that dedication to bring the best value in technology to customers, the Everon Innovation Lab housed at the iO was designed to refresh that commitment to the industry – fostering collaboration between innovation partners, engineers, and project managers to put cutting-edge technologies to the test and help advance commercial security solutions beyond current offerings. 

“Bringing together the Innovation Lab and our monitoring and customer operations center in one location shows how we come through for our customers in every aspect of their security program,” said Bresingham. “They can rely on us to be that one ideal partner now and when they need us most. And at the same time, they know we’re committed to staying ahead of the curve and thinking about how we can meet their needs as they evolve well into the future.”

A central site for customer summits and tours, industry events, immersive demos, and trainings, the iO also houses Everon’s 24/7/365 primary monitoring center – including video monitoring – supporting commercial customers of all sizes, ranging from complex commercial enterprise organizations to multi-site National Accounts. Visitors also have a chance to engage with the organization’s centralized customer support functions, including the Customer Care teams and Customer Technical and Service Support.

“Ultimately, the iO is like walking through what makes Everon tick. It’s a symbol of everything we stand for,” Bresingham continued. “Our commitment to service excellence, our drive to innovate, our dedication to our customers is all on display here.”

If you are interested in touring the facility to learn more, you can request a visit through our website here.

Everon was built over the last decade by some of the most trusted names in commercial security. In that time, teams remained focused on providing comprehensive, scalable solutions to address the unique needs of mid-market, national and large-scale organizations, and established a new industry standard for customer-driven service excellence and delivery. With GTCR’s acquisition of ADT Commercial in October 2023, Everon has emerged as an innovator and service excellence champion protecting commercial people, property, and assets across industries.

About Everon

Everon, also known as ADT Commercial, is a leading national integrator and premier service provider of commercial security, fire and life safety. We support more than 300,000 customer locations, backed by our national strength, and over 5,000 employees, including 2,500 technicians, across more than 100 branches. Our company draws on an outstanding legacy of service excellence that is strengthened by our people’s decades of industry expertise to emerge as an innovator and service excellence champion, protecting commercial property, people, and assets. Corporate offices are based in Boca Raton, Florida with our Innovation & Operations headquarters (iO) in Dallas, Texas. Follow us on LinkedIn

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