Firefighter using a two-way radio

Emergency Communications Services

Our life safety team can help you enhance and maintain reliable lines of communication between your facilities, personnel, and emergency responders in the event of an emergency.

Emergency Communications Plans for Business 

In the event of an emergency, the safety of your people and the security of your assets depends on several channels of communication functioning properly. Emergency responders need to be able to communicate with each other—from both inside and outside of your facility—even in dead spots and hard-to-reach areas.

Building materials, particularly high-efficiency material such as low-E glass, can substantially dampen outdoor radio signals from public safety radio towers, making indoor levels too low to meet International Fire Code Section 510, NFPA 72 National Fire Alarm and Signaling Code, or NFPA 1221 Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems.

In-building Emergency Responder Communication Enhancement Systems (ERCES), Distributed Antenna Systems (DAS), and Bi-Directional Amplifiers (BDA) help first responders maintain constant wireless communications during emergencies and meet the fire codes in your jurisdiction.  Area of refuge (AOR) and elevator communications systems also allow building personnel and first responders to communicate with building occupants during an event.

Everon’s emergency communications engineers can help implement solutions for each of these communications channels and more—ensuring your business is fully prepared for emergency situations.


Supported Technologies and Solutions

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Signal-Boosting Solutions

While not being able to make calls or send emails from dead spots like stairwells and parking garages might only be a small obstacle in your day-to-day business operations, these areas can cause huge problems for emergency responders. Building infrastructure can obstruct channels of communications within your facilities, which can be crucial to the ability of first responders to swiftly address fire and security concerns. Our emergency communications experts offer multiple methods for enhancing your radio and cellular signals so you can minimize disruptions to your business operations.

Cellular transmitter and signal repeater antennas installed on the roof of a building

Emergency Responder Communication Enhancement Systems (ERCES)
  • Emergency Responder Communication Enhancement Systems (ERCES)
  • Bi-Directional Amplifiers (BDA)
  • Distributed Antenna Systems (DAS)
  • Areas of Refuge (AOR)
  • Elevator Emergency Communications
Firefighters in safety gear climbing an exterior staircase.

ERCES provide a method for first responders to communicate effectively during an emergency. Everon’s team of tenured professionals will work closely with you to evaluate your risks and provide complete, in-building ERCES that enhance first responder communications and meet local fire codes.

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Firefighter in protective gear speaking into a radio handset

In many buildings, radio signals can be obstructed by concrete, glass, metal, RF interference, and other building structures. During an emergency, first responders, such as law enforcement officers, firefighters, and EMS, cannot afford to lose communications or operate around dead spots. BDA systems boost RF signals in both directions, ensuring reliable communications channels and facilitating emergency response protocols that can save lives and protect your property.

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Cell phone tower silhouetted against a city skyline at sunset

Cellular DAS is primarily designed to enhance and extend cellular and wireless communications coverage within a building or facility. It is used to improve the signal strength and capacity for commercial wireless networks (e.g., 4G LTE, 5G) to provide better mobile phone and data services for occupants and visitors. Everon emergency communications engineers can make sure your facilities meet local coverage requirements.

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Security door on the fourth-floor landing of an interior stairwell

Areas of refuge are secure areas within a building where occupants who are not able to evacuate can safely wait for emergency responders. Areas of refuge are crucial in the event of an emergency, but most important, they require a functioning two-way communications system that allows those inside the AOR to communicate easily with emergency responders outside. AOR systems should include two-way voice communications systems, call buttons for those awaiting rescue, and audible and visible signals that indicate that the call button is active. 

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There are more than a million elevators in North America, providing billions of passenger trips per year. Inevitably, there are mechanical problems, medical emergencies, power outages, and other situations where elevator passengers need urgent assistance. Elevator emergency phones are a necessary component in every commercial elevator. Trust our safety professionals to recommend an elevator emergency phone that’s right for your building and business.

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Emergency Communications You Can Count On

Everon’s emergency communications experts can help you enhance and maintain reliable lines of communication between your facilities, personnel, and authorities in the event of an emergency.

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Fire Alarm Systems

A properly installed, configured, and maintained fire alarm system enables building occupants and emergency services to take immediate action in response to a fire or other life-threatening emergencies on the premises.

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Air Sampling Smoke Detection

Through active air-sampling smoke detection (ASD), Everon can help detect the earliest signs of fire in the incipient stage. Continuous, sensitive air sampling systems provide you with the earliest possible warning of an impending fire hazard.

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Fire Alarm Voice Evacuation

Clear, spoken alerts and instructions communicate essential information to on-site personnel in the event of an emergency with more detail than conventional alarm signals.

Connect with an Expert

Whether you need comprehensive solutions for newly built facilities, or need to upgrade or add on to existing security, fire, and life safety systems, experienced Everon consultants can partner with you to address your security and life safety needs.