Business Security Protection Management
Our sophisticated managed service programs deliver automated system health reporting, remote troubleshooting, and timely customer support to help manage your safety and security programs—24/7/365. Our experts work around the clock to ensure the health of your systems and support remotely managed and hosted security servers, applications, and associated networks to give you peace of mind so you and your employees can concentrate on more important things.
Optimize Your Security with Our Certified Experts
We hold certifications to install, implement, commission, manage, and monitor hosted network services, including but not limited to security-only networks, wireless access point management, hosted client-side VPN, hosted virtualized computing (VM), and security server workstation monitoring and management.
Supported Technologies and Solutions
Comprehensive Managed Services to Mitigate Security Risks
- Network Services
- Video Services
- Workstation Monitoring and Management
- Access Control Services
- Additional Services
Segment critical business data with a separate ISP and network for your security applications, all centrally managed by our premier analysts and system administrators at our Network Operations Center (NOC). Network monitoring includes connectivity and infrastructure health, network change requests, switching, IDS/IPS, and network traffic reporting and auditing.
Wireless Access Point (WAP) Management
Our experts can remotely manage the health of your VLANs, wireless names, passwords, and encryption changes. Available support includes patch management, monitoring of approved devices, and unlimited change requests for SSIDs.
Hosted Client-Side VPN
Everon-hosted remote VPN access enables you to access your security-only network 24/7/365 from outside your physical locations and includes monitoring of concentrators and connectivity support.
Video Device Health
Network Video Recorder (NVR) management can provide health monitoring of your on-premise recorders and cameras along with IP subnet management. Monitoring includes reviewing system health, camera down alerts, HD health check, and server anti-malware. Recorder OS patching and VMS application patching are performed during pre-approved patch management schedules. Management includes user access accounts and unlimited device setting changes.
Cloud Device Health
Health monitoring of your cloud-based and hybrid cloud cameras and video equipment includes detection of unresponsive devices, camera down alerts, hard drive failures and faults, and incidents of systems malfunctioning. Management includes user access accounts and unlimited device setting changes.
Advanced Video Analytics
Remotely identify camera views with blur, tilt, glare, distortion, low-light, or blocked views. Additional features include verified recording retention duration and time and time-zone accuracy, as well as password expiration notifications and complexity policies.
NVR and IP Video Management
NVR management provides health monitoring of your recorders and cameras, recorder OS patching, VMS updates, and camera subnet management. Monitoring includes system down and camera down alerts, HD health check, and anti-malware.
Everon can provide an on-premise customer workstation connected to a security-only network that includes direct access to managed video and access control platforms—including OS patching and anti-virus protection. Monitoring and management services include overseeing hard drive health while online, ensuring adequate processor and RAM bandwidth while maintaining software blacklists, whitelist, and system services.
Access control server management allows us to manage your on-site access control server remotely from our Network Operations Center (NOC). We monitor the system health and services of the on-site security server, keeping your access control application and OS patching current.
Our team can monitor and report on the status of IP-based door controller hardware.
Management and Badging
Choose from hosted, traditional, and cloud-based access control, credentialing, and database management options. Our team of dedicated monitoring experts is available to provision new locations, create badges, and manage access for your organization if you don’t have the staff to support.
Hosted Virtualized Computing (VM)
We can provide virtualization of servers for security-related solutions and resources, such as access control systems, databases, and enterprise video solutions. Our services include monitoring of virtualized environments.
Protect your people, property, and assets with intelligent remote solutions for critical environments, including monitoring temperature, humidity, carbon dioxide (CO2), ultra-low temperature (ULT), liquid nitrogen (LN2), compressor runtime, refrigerant leaks, differential pressure, or power interruptions. Access historical data to meet regulatory reporting requirements.
Advanced Managed Services Capabilities
- 24/7/365 security system health monitoring
- Remote troubleshooting of networks, security servers, and applications
- Quality assurance support
- Change request management
- Application and OS patch management
- Third-party support management*
- Analytics, audits, and reporting*
* When applicable.
End-to-End Security, Fire, and Life Safety Support
Security, fire, and life safety systems aren’t something you can afford to ignore—they need to be managed, monitored, and maintained. When you have more pressing demands on your time and attention, you can trust our dedicated professionals to help look after your safety and security solutions as if they were our own.