Security door on the fourth-floor landing of an interior stairwell

Area of Refuge Communication Systems

Safety and fire codes for multilevel buildings require designated areas of refuge where individuals who are incapable of evacuating can request help and await rescue.

Area of Refuge Requirements

During emergencies, building occupants are usually directed to use stairwells instead of elevators, which can be dangerously vulnerable to power outages and equipment failure. Not everyone can traverse stairwells quickly or easily, however—individuals with disabilities or mobility impairments need alternatives.


An “area of refuge” (AOR) is a mandated safe location in multilevel buildings designated for assisted rescues in an emergency, equipped with a reliable, code-compliant two-way communication system to keep stranded personnel in continuous contact with first responders or emergency services.

Area of Refuge Two-Way Communication

Our safety professionals can evaluate your facilities and provide an area of refuge two-way communication system that will help your business comply with local regulations and protect employees during an emergency.

AOR intercom system
AOR telephone system
AOR audio/visual rescue system
24-hour monitoring service

Contact Everon

Installation, Service, and Maintenance

Ensure that your area of refuge infrastructure and other critical security and life safety systems are professionally installed, inspected, and maintained by trained and certified technicians.

Learn More

Ensure Clear Communications in a Crisis

Communications infrastructure can be fragile in emergency situations. Buildings frequently lose power, and large structures often interfere with unaided wireless signals. Our engineers can help your business preserve clear lines of communication with first responders under the most challenging conditions.

Office buildings in an urban business district

Emergency Communications

Our safety professionals can help your business establish, enhance, and maintain reliable lines communication with your personnel and authorities in the event of an emergency.

Firefighter using a two-way radio


In-building Emergency Responder Communication Enhancement Systems (ERCES) help first responders maintain wireless communications during emergencies.

Business professional network at a trade show

Bi-Directional Amplifiers (BDA)

Our security experts can implement bi-directional amplifiers to ensure reliable communication between first responders inside and outside a building during a crisis.

Connect with an Expert

Whether you need comprehensive solutions for newly built facilities, or need to upgrade or add on to existing security, fire, and life safety systems, experienced Everon consultants can partner with you to address your security and life safety needs.