Firefighters in safety gear climbing an exterior staircase.

ERCES Solutions

Emergency Responder Communication Enhancement Systems (ERCES) help first responders maintain constant wireless communications during emergencies to meet the fire codes in your jurisdiction.

In-Building Wireless Communication Systems for Emergency Responders

In the event of an emergency, the safety of building occupants and first responders may depend on the reliability of two-way communication among firefighters, EMS, and law enforcement. However, modern construction materials and surrounding buildings can often interfere with those wireless signals. In-building ERCES can provide a method for first responders to communicate effectively during an emergency. Everon’s team of experienced professionals can work closely with you to evaluate your risks and provide complete, in-building ERCES that can enhance first responder communication to meet local fire codes.

Qualified ERCES Expertise

Members of our team are NICET certified and hold the required FCC General Radiotelephone Operator Licenses (GROL) to install and service these systems. Licensed journeyman electricians, project managers, in-house designers, and drafters, together with installation professionals, are well-versed in configuring and testing the needed components, including:


Bi-Directional Amplifiers (BDA) amplify public safety radio signals to help provide reliable radio communication transmissions between first responders inside a building and emergency personnel outside the building.


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Distributed Antenna Systems (DAS) use cabling and antennae to distribute radio signals throughout your facility.  

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Emergency Communication Requirements

ERCES are required by International Building Code (IBC), International Fire Code (IFC), and are specified in NFPA codes. Buildings are required to meet these radio signal coverage standards, allowing clear communication between first responders and their respective radio system. Buildings with zero or poor public safety radio signals should have a signal boosting system installed, such as a BDA or DAS. Everon’s fire and life safety experts can help you implement a DAS to help keep your facilities in compliance with NFPA, IBC, and IFC codes.

Diagram of an Emergency Responder Communication Enhancement System

Communication Enhancement Solutions

Everon’s emergency communications experts can help you enhance and maintain reliable lines of communication between your facilities, personnel, and authorities in the event of an emergency. 

Security door on the fourth-floor landing of an interior stairwell

Areas of Refuge

Areas of refuge (AOR) are secure areas within a building where occupants who are not able to evacuate can safely wait for emergency responders. 

Firefighter in safety gear seated behind the wheel of a fire truck and speaking into the radio

Bi-Directional Amplifiers

Our life safety experts can help you implement bi-directional amplifiers to help ensure reliable communication between first responders inside a building and first responders outside a building. 

A call center worker wearing a headset smiles at her monitor while assisting a customer

Elevator Communication Systems

We can install and maintain elevator communication systems to help keep your facilities code-compliant and support easy communication between elevator occupants and emergency responders. 

Connect with an Expert

Whether you need comprehensive solutions for newly built facilities, or need to upgrade or add on to existing security, fire, and life safety systems, experienced Everon consultants can partner with you to address your security and life safety needs.